Shipping policy

KNÜG DELIVERS TO SUIT YOU

CHOOSE TRACKED OR STANDARD DELIVERY

DELIVERY 

We are pleased to offer FREE Royal Mail standard delivery within the UK when you spend £75.00 or more. Deliveries made by Royal Mail may require authorisation on delivery. 

UK STANDARD DELIVERY 

  • FREE for orders within the UK over £75
  • £3.00 for orders under £75
  • Orders will be delivered Monday to Saturday (except for bank or public holidays) 
  • Usually arrives within 3-4 days
  • Delivered by Royal Mail with online tracking.

UK ROYAL MAIL 24-HOUR SERVICE TRACKED £5.00:

Delivery with Royal Mail with online tracking £5.00, will require authorisation. There are some exceptions to express delivery with the Royal Mail Tracked 24 service which means your order will take a little longer to reach you than the next working day. 

COVID 19 NOTICE

We are still delivering, but our services may be slower than the usual timings shown above.

Standard Delivery should arrive within a few working days - 10 working days at the most. Next Working Day services should be operating as normal but there could be exceptions.

Each parcel is being handled with care by a small packing team of 2 who follow all official UK government advice. Royal Mail is operating a contactless delivery service.

INTERNATIONAL DELIVERY (4–14 DAYS)

Our aim to give you the best shipping options. Every day, we deliver to over 150 countries worldwide from just £7.

Our international delivery charges are straightforward – see below for charges based on the delivery location of your order.

Delivery to Europe £7.00 and the Rest of the World from £20.

The exact delivery cost will be calculated at checkout based on the products in your basket.

EU COUNTRIES – £7

Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican City 

EUROPE (NON-EU COUNTRIES) – FROM £20

Albania, Armenia, Azerbaijan, Belarus, Gibraltar, Georgia, Croatia, Iceland, Moldova, Montenegro, Russia, Serbia, Ukraine 

REST OF WORLD COUNTRIES – FROM £20

Algeria, Andorra, Angola, Antigua, Argentina, Ascension Island, Australia, Azores, Bahamas, Bahrain, Balearic Isles, Barbados, Belize, Benin, Bermuda, Bolivia, Bosnia, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Cambodia, Cameroon, Canada, Canary Islands, Cayman, Cayman Islands, Chad, Chile, China, Colombia, Corsica, Costa Rica, Cuba, Dominican Republic, Egypt, El Salvador, Ethiopia, Georgia, Ghana, Greenland, Guatemala, Guyana, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kirghizstan, Korea, Kuwait, Laos, Lebanon, Libya, Macedonia, Madagascar, Madeira, Malaysia, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Morocco, Mozambique, Namibia, Nepal, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua, Paraguay, Peru, Philippines, Qatar, Sardinia, Saudi Arabia, Seychelles, Sicily, Singapore, South Africa, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent, Sudan, Syria, Taiwan, Tajikistan, Tanzania, Tasmania, Tehran, Thailand, The Falkland Islands, Togo, Trinidad and Tobago, Tunisia, Uganda, United Arab Emirates, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zaire, Zambia, Zimbabwe

Payment for products and delivery services is to be made in pounds sterling (£).

Where you've requested delivery to an EU address, the price paid for the product and the delivery service will include UK VAT.

You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

THE KNÜG STORY

Here at Knüg we believe everyone can make a difference by the way we live our lives. We design in the UK and source directly ourselves, producing small batches and cutting out the middlemen passing savings on to you the customer to bring you luxury pieces at reasonable prices. Our high-quality fabrics are sourced from ethical suppliers. We do not use synthetic or non-biodegradable fabrics and our focus is quality not quantity. We design with longevity in mind and only use natural raw materials, created through sustainable practices by skilled artisans. Our collections are made from renewable and biodegradable fibres. Our manufacturing process respects the people, environment, and animals. We use local artisans and eco-friendly fabrics to create perfect, long-lasting clothes and accessories with the lowest possible environmental impact.

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KNÜG FABRICS

Knüg's 100% sustainable cashmere is produced to rigorous environmental and quality standards.  We produce a high-quality cashmere that's designed to last. 


Knüg Silk is kind to the planet. We source the best-quality sustainable silk exclusively from suppliers with strong eco-credentials. 


The Toquilla Palm we use in our stylish Panama hats is harvested in Ecuador. The craft has been passed down for centuries, and is a cultural practice identified by UNESCO’s Intangible Cultural Heritage of Humanity.

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